Shipping Policy
Thank you for choosing Fiore Infini.
Please take a moment to review our Shipping Policy to understand how we handle the shipping of our products.
Order Processing Time
a. Processing Time: Orders are typically processed within 2 business days after payment is confirmed.
b. Order Confirmation: Once your order is processed, you will receive an email confirmation with the details of your purchase.
Shipping Methods
a. Domestic Shipping: Fiore Infini offers domestic shipping within USA. Standard and expedited shipping options are available.
b. International Shipping: We also provide international shipping to select countries. Shipping times may vary depending on the destination.
Shipping Costs
a. Shipping Fees: Shipping fees are calculated based on the weight of your order and the shipping destination. You can calculate the shipping fee once the product is added to cart, simply add the state and the zip code of the destination to see the shipping options.
b. Taxes and Duties: Customers are responsible for any applicable taxes and duties imposed by the destination country.
c. Additional Information & Fraud Verification: In some cases, certain orders may require additional processing time for order or identity verification. If your order is flagged in our system, our team will notify you by email and wait for clearance before dispatching the order.
Shipping Timeframes
a. Estimated Delivery Times: Delivery times are estimates and may vary. Standard shipping typically takes 5-7 business days, while expedited shipping may take 2-3 business days.
b. Delays: Fiore Infini is not responsible for shipping delays caused by factors beyond our control, such as weather conditions, customs delays, or carrier issues.
Shipping Address
a. Accuracy: Please ensure that the shipping address provided during checkout is accurate. Fiore Infini is not responsible for orders shipped to incorrect addresses.
b. Changes: If you need to change your shipping address after placing an order, contact us as soon as possible. We will do our best to accommodate changes if the order has not been shipped.
Order Tracking
a. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
b. Tracking Assistance: If you encounter issues with tracking or have questions about your shipment, please contact our customer service team for assistance.
Delivery Acceptance
a. Recipient Presence: Someone must be present at the delivery address to accept the package.
b. Failed Delivery Attempts: If multiple delivery attempts are unsuccessful, the carrier may return the package to Fiore Infini. Additional shipping costs may apply if we need to resend it.
Damaged or Lost Items
a. Damaged Items: If you receive a damaged product, please contact us within 7 days of receipt. Provide photos of the damaged item and packaging for our review. b. Lost Items: If your order is lost in transit, please notify us, and we will work with the carrier to locate the package.
Contact Information: If you have any questions or concerns about our Shipping Policy, please contact us at contact@fioreinfini.com.
Thank you for choosing Fiore Infini. We appreciate your trust in our preserved rose arrangements!