Free shipping for orders $150+
Our 3-day shipping service covers over 80% of U.S. orders.
We ship from locations close to our customers using our hubs on both coasts and 9 fulfillment centers across different regions.
Get the gift within 24 hours of placing the order.
Return and Exchange Policy - Fiore Infini
At Fiore Infini, we want you to love your preserved rose arrangements. If your order arrives damaged or defective, we’re here to make it right.
Returns are accepted within 30 days of delivery for damaged or defective items.
To initiate a return, please email contact@fioreinfini.com with photos of the issue.
Once approved, refunds are issued to your original payment method within 5–7 business days after we receive the returned item.
Exchanges are possible only before an order ships. Contact us at contact@fioreinfini.com to modify your order.
Once shipped, we do not offer exchanges, but damaged or defective items are eligible for return (see above).
Orders can be cancelled before shipment for a full refund.
If the order has already shipped, the standard return process applies.
Every preserved rose arrangement is crafted with care and attention to detail.
Our team is happy to answer questions or assist with any issues, just email contact@fioreinfini.com.
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